Subscription terms
Version 3 (19 October 2026). DisplayStation is supplied by Superhelt AS, organisation number 928 053 555 MVA, Røsslyngstien 10B, 6530 Averøy, Norway («Superhelt», «we»). Contact: hello@displaystation.app.
These terms apply between Superhelt and the business that creates an account or orders a subscription («the Customer», «you»).
1. The agreement and who it applies to
1.1 DisplayStation is sold to businesses, not consumers. Anyone who creates a business account or places an order confirms that they are authorised to enter into the agreement on behalf of the business.
1.2 The agreement consists of the following, in this order if they conflict:
- a signed individual agreement between both parties, if one exists,
- the data-processing agreement for DisplayStation, as regards processing of personal data,
- these subscription terms,
- the order as confirmed in the service (chosen capacity, period, currency and price).
A signed individual agreement prevails over these terms and the data-processing agreement only on the points it expressly governs. Everything else follows from the standard terms. The Customer's own purchasing terms or standard terms do not apply unless Superhelt has accepted them in writing in an individual agreement.
1.3 The terms apply only to software as a service. Screens, playback equipment, internet access and device-management services are not included.
1.4 The terms exist in Norwegian and English. If they conflict, the Norwegian text prevails.
2. The service
2.1 The subscription includes content creation, layouts, publishing and screen management. The Customer chooses capacity for 1–500 connected installations. Each active installation uses one screen slot. Content Studio is included and is not purchased separately. Revoke an old installation before replacing it if all slots are in use.
2.2 Superhelt may further develop, change and remove individual features of the service. Changes that materially reduce the functionality of the service to the Customer's disadvantage are handled under section 13.
3. Free trial
One trial per account gives 14 days' access with up to two screens. It starts when the account email address is confirmed and the trial is activated. No payment card is required. The trial ends automatically and never becomes a paid subscription without an order. Use the trial to test your actual equipment, network and content sources. The service is provided during the trial as is («as is»), without warranties and without liability for damages on Superhelt's part, cf. section 12.3.
4. Prices and payment
4.1 Prices exclude VAT. The monthly rate is €5 for each of the first 100 screens, €4.20 for screens 101–250 and €3.40 for screens 251–500. The minimum price is €25 per month and includes up to five screens. Each rate applies only to screens in its band. The count the Customer selects determines capacity and transfer allowance.
4.2 Annual payment is collected in advance and costs ten monthly payments: minimum €250 per year. Prices are €5, €4.20 and €3.40 per screen per month in the same bands, with a minimum of €25 per month (€250 per year). When Norwegian kroner is selected at checkout, amounts follow the euro prices above at ten kroner per euro. The calculator and order show the selected currency, capacity, period and total before the Customer continues.
4.3 Stripe handles payment. Card details are entered with Stripe, not with DisplayStation. If invoice is selected, Stripe issues it with a 14-day payment deadline. Paid access starts only when payment is confirmed, not when the invoice is issued or the return page opens. The paid period is shown under Licenses.
4.4 No automatic surcharges apply. The Customer pays only for capacity and add-ons the Customer has ordered. Late-payment interest under section 11.1 follows from statute and is not a fee.
5. Renewal, cancellation and no refunds
5.1 Paid subscriptions renew automatically for the same monthly or annual period unless renewal is stopped. The account owner can choose Stop renewal under Licenses before the next renewal. That is cancellation of the subscription. Access continues through the period already paid. Renewal can be resumed before that period ends. A free trial has no automatic renewal.
5.2 No refunds. Paid fees, unused time and unused capacity are not refunded in any case. This also applies on cancellation, termination for breach (whichever party terminates), changes under section 13, objection to a sub-processor under the data-processing agreement, and force majeure. The Customer's ability to claim damages within section 12 is not affected.
6. Changing screen capacity
6.1 The owner manages changes under Licenses. An increase is calculated proportionally for the remainder of the current period and is activated after payment is confirmed. A reduction takes effect at the next renewal. Excess installations must be revoked first. The current paid period is not refunded. A scheduled reduction can be removed before it takes effect.
6.2 Review the price calculation before you confirm. The change applies to the existing subscription. Do not place a new order to add screens. Payment details and invoices are available in the Stripe portal linked from Licenses.
7. Storage and transfer
7.1 Each account includes 10 GB of file storage in the service. Each uploaded file may be up to 100 MB. Transfer of stored files to players includes 2 GB per licensed screen per calendar month (UTC), pooled on the account. The allowances are separate from local cache on players. Unused monthly transfer does not carry over to the next month.
7.2 When the transfer allowance is used up, delivery of new stored files pauses. Files already cached on a player may still be available. No automatic charge applies for overuse. A paid account may actively purchase 100 GB extra transfer for €10 under Licenses. The package applies through the UTC month stated at purchase and is not a recurring add-on.
8. Intellectual property and right of use
8.1 Superhelt and Superhelt's licensors hold all rights, including copyright, trademark rights and other intellectual property, in DisplayStation, the software, the players, documentation, templates and designs that Superhelt makes available, and in further development of these. No rights are transferred to the Customer.
8.2 For as long as the subscription or trial runs and the Customer fulfils its obligations, the Customer receives a non-exclusive, non-transferable right to use the service in its own business, within purchased capacity. The right of use covers the Customer's employees and others who use the account on the Customer's behalf. The Customer is responsible for their use.
8.3 The Customer may not resell, rent out or make the service available to third parties as a separate service, circumvent technical limits, quotas or access control, or copy, decompile or reverse engineer the software, except as mandatory law allows.
8.4 The Customer retains all rights to its own content (text, images, video, layouts, data and other material the Customer uploads, links to or publishes). The Customer grants Superhelt a non-exclusive right to store, process, technically adapt (for example scale or convert) and display the content to the extent necessary to deliver the service to the Customer. The right ends when the content is deleted under section 14.
8.5 Third-party components, including open source, may be subject to their own licence terms. These are stated in the service.
8.6 Superhelt may use suggestions and feedback about the service freely, without obligation to pay compensation.
9. Customer content, use and equipment
9.1 The Customer is responsible for content the Customer uploads, links to or displays, and for having the necessary rights and permissions, including copyright, privacy and access permissions. Content must not be unlawful, infringe third-party rights or contain harmful code. Keep your own original files.
9.2 Indemnity. The Customer shall indemnify Superhelt against claims from third parties, including data subjects and public authorities, and against reasonable costs of handling such claims, where the claim arises because of the Customer's content, the Customer's instructions, or the Customer's use of the service in breach of law, third-party rights or these terms. Superhelt shall notify the Customer without undue delay of such claims and shall not settle without the Customer's consent, which shall not be unreasonably withheld. Liability under this section is not limited by section 12.
9.3 The Customer is responsible for keeping login credentials confidential, for who is given access to the account, and for notifying Superhelt without undue delay if unauthorised use is suspected.
9.4 External websites must allow embedding and may require their own sign-in. Live websites, calendar sources and shared content URLs may update independently of a published layout. Such sources are provided by third parties the Customer chooses, and Superhelt is not responsible for them.
9.5 Test the player and network before rollout. Android requirements are minimum requirements, not a promise that every TV works. A read-only view does not lock the device itself. Managed kiosk locking requires compatible Android Enterprise device management. The browser player cannot lock the computer or TV.
10. Operation, support and availability
10.1 Superhelt shall use reasonable efforts to keep the service available, secure and consistent with its description, and to fix defects that materially affect the Customer's use within a reasonable time.
10.2 Superhelt does not guarantee uptime, response times or error-free operation, and no service level agreement (SLA) applies unless agreed in a signed individual agreement. The service may be unavailable due to maintenance, updates, failures by hosting providers or other circumstances. Planned maintenance expected to cause noticeable interruption shall, where practicable, be announced in the service or by email in advance.
10.3 The service is self-service. The user guide covers setup, daily use and troubleshooting. Support is provided by email at hello@displaystation.app. Setup training is not included.
10.4 DisplayStation must not be used as the sole channel for emergency or safety-critical messages.
11. Breach
11.1 Non-payment. If fees are not paid when due, Superhelt may charge interest on late payment under the Norwegian Late Payment Interest Act and send a written payment notice. If the amount is still not paid 14 days after the notice was sent, Superhelt may suspend access under section 11.2 and then terminate the agreement under section 11.3. Amounts that have fallen due must still be paid.
11.2 Suspension. Superhelt may block access to the service wholly or partly
- for non-payment under section 11.1,
- when necessary to prevent or limit a security threat, harm to the service or other customers, or unlawful use, or
- when the Customer uses the service in material breach of section 8.3 or 9.1.
Suspension shall be proportionate to the reason and announced in advance when possible, otherwise without undue delay. Access is restored when the reason has ceased. The Customer's content is not deleted solely because of suspension, and suspension due to the Customer's circumstances does not entitle the Customer to a reduction in fees.
11.3 Termination for breach. Either party may terminate the agreement for material breach by the other party if the breach is not remedied within 14 days (30 days for breach by Superhelt) after written notice stating that the agreement may otherwise be terminated. The notice period does not apply if remedy is impossible or the breach is gross. If the Customer has been suspended under section 11.1 for more than 30 days, that always constitutes material breach.
11.4 On termination, section 14 on access, export and deletion applies. Prepaid fees are not refunded, including where the Customer terminates because of Superhelt's breach, cf. section 5.2. The Customer's claims for Superhelt's breach are damages within section 12.
11.5 For defects in the service, the Customer shall notify Superhelt in writing within a reasonable time after the defect was or should have been discovered. Superhelt shall first have an opportunity to remedy. Liability for damages is limited under section 12.
12. Liability and limitation of liability
12.1 No liability for indirect loss. Neither party is liable for indirect loss, including loss of profit, loss of revenue, loss of goodwill, loss from interruption of business, and loss of data that could have been avoided by keeping original files or backups. For loss of data, Superhelt's duty is limited to attempting recovery from the latest available backup.
12.2 Liability cap. Superhelt's aggregate liability under the agreement and the data-processing agreement, regardless of basis and including breaches of privacy obligations, is limited to the fees excluding VAT that the Customer has paid for the service in the 12 months before the first circumstance that triggered liability.
12.3 Trial. For the free trial, Superhelt has no liability for damages.
12.4 The limits in sections 12.1 to 12.3 do not apply to intent or gross negligence, or to liability that cannot be limited under mandatory law. They also do not apply to the Customer's obligation to pay fees or the Customer's liability under section 9.2.
12.5 The parties' liability to data subjects and supervisory authorities under GDPR Articles 82 and 83 is not affected by this section. This section only governs allocation between the parties, including recourse.
12.6 Claims must be made in writing within a reasonable time, and at the latest six months after the party became or should have become aware of the circumstances giving rise to the claim. Otherwise the claim lapses.
13. Changes to terms and prices
13.1 Superhelt may change these terms, the data-processing agreement and prices. Changes are announced by email to the account owner and published on displaystation.app at least 30 days before they take effect. The notice shall describe what is changing.
13.2 Price changes apply from the first renewal after the notice period has expired. An already paid period is not affected. A Customer who does not want the new prices may stop renewal under section 5.1.
13.3 For other changes that are materially to the Customer's disadvantage, the Customer may cancel the agreement with effect from the next renewal by stopping renewal under section 5.1. Paid fees are not refunded, cf. section 5.2.
13.4 Changes required by law, regulation or orders from authorities, changes necessary for security, and changes that solely benefit the Customer (for example new features or lower prices), may take effect with shorter notice. The Customer shall then be notified as soon as possible.
13.5 Continued use after a change takes effect means the Customer accepts the change. A signed individual agreement may only be changed in writing by both parties. The standard terms that supplement it may be changed under this section.
14. When access ends: export and deletion
14.1 New publishing, device connections and delivery of stored content stop when paid access or the trial expires, or the agreement is terminated. The login account remains available so the Customer can find invoices, renew or retrieve content.
14.2 Stored views, media, screen layouts and other content are deleted automatically and permanently 14 days after access ended. During this period the Customer may renew to keep the content, or retrieve it. Retrieval is by export of content (JSON and files) under Profile in the service. If the export cannot be used, the Customer may request export by email within the period. Superhelt then delivers the content in the same format, and deletion is postponed until export is delivered. Export is included in the fees.
14.3 After deletion, content cannot be restored. Copies in backups and logs at the hosting provider are deleted or overwritten within the deadlines in the data-processing agreement. Keep your own originals.
14.4 Files cached locally on disconnected players are separate from storage in the service and are the Customer's responsibility. Remove the installation and clear the cache when a device is retired.
14.5 Account information and legally required payment records are processed by Superhelt as controller, as described in the privacy notice.
14.6 Sections 5.2, 8.1, 8.6, 9.2, 12, 14, 16 and 20, and other provisions that by their nature apply after the agreement ends, also apply after the agreement has ended.
15. Personal data and storage location
15.1 For personal data in the Customer's content, the Customer is the controller and Superhelt is the processor. The data-processing agreement for DisplayStation applies and forms part of the agreement.
15.2 Superhelt is itself the controller for account data, payment references, support enquiries and technical operation and security data about players and sign-in (for example device ID, IP address, connection status and logs), as stated in the privacy notice. Privacy information is separate from acceptance of these terms. Creating an account does not constitute consent to marketing.
15.3 The Customer's content is stored with Cloudflare in the USA and processed in Cloudflare's global network. The transfer is safeguarded by the EU–US Data Privacy Framework and the European Commission's standard contractual clauses, as stated in the data-processing agreement. Superhelt does not promise storage in Norway or the EEA.
16. Confidentiality
The parties shall treat non-public information they receive about each other's business through the agreement as confidential. This does not apply to information that is publicly available, that a party already had lawfully, or that must be disclosed under law or orders from authorities. The obligation also applies after the agreement has ended.
17. Force majeure
Neither party is liable for failure or delay in performance caused by circumstances beyond the party's control that the party could not reasonably have foreseen or avoided the consequences of. This may include natural disasters, fire, war, terrorism, pandemic, strike, extensive failure of power or telecom networks or the internet, serious cyber attacks despite reasonable security measures, orders from authorities, or similar circumstances at sub-processors. The party invoking force majeure shall notify the other party without undue delay. The obligation to pay for periods already delivered is not affected. If the circumstance lasts more than 30 days, either party may cancel the agreement with written notice. Paid fees are not refunded, cf. section 5.2.
18. Assignment
The Customer may not assign the agreement without Superhelt's written consent, which shall not be unreasonably withheld. Superhelt may assign the agreement in connection with transfer or reorganisation of the business that delivers the service, or to a company in the same group, provided the Customer's rights under the agreement are not weakened. The Customer shall be notified of the assignment.
19. Notices
Notices under the agreement shall be in writing by email. Notices to Superhelt are sent to hello@displaystation.app. Notices to the Customer are sent to the email address of the account owner. The Customer shall keep this up to date. A notice sent to that address is deemed received.
20. Governing law and disputes
20.1 The agreement is governed by Norwegian law.
20.2 Disputes shall first be sought resolved through negotiations. A party wishing to negotiate shall notify the other in writing and describe the dispute.
20.3 If the dispute is not resolved within 30 days of such notice, either party may bring it before the courts. Nordmøre og Romsdal District Court is agreed as exclusive venue. Superhelt may nevertheless collect amounts that have fallen due at the Customer's ordinary venue.
20.4 Contact us by email if something is wrong with the service or an invoice.